Accommodation Terms and Conditions

All prices are quoted in £ sterling and are weekly terms inclusive of VAT. For booking purposes, a child shall be regarded as "a person".

 

Accommodation is let as self-catering only.

 

The cottages will be available from 4pm on the first day of your holiday and must be vacated by 10am on the final day.

 

Bookings are normally accepted on a Saturday to Saturday basis. If you have any other requirement, please ask - we may be able to help.

 

All properties are cleaned thoroughly between each let. However, as only a limited period of time is available to clean properties it is a condition of your let that you leave the property and its contents clean and tidy.

 

A completed booking form and deposit of 30% of total cost of hire must be sent within 7 days of booking.

 

We will confirm the booking promptly by post. The final balance of hire must be paid no later than 6 weeks prior to the commencement of your holiday.

 

Where a booking is made 8 weeks or less prior to commencement of hire, the full amount should be paid within 14 days to fully confirm the booking.

 

Cancellations

 

In the event of cancellation by the Hirer, we will make every effort to re-let, however, quite often this is only possible by reducing the price due to short notice. Any such shortfall will be deducted from your payment, with the balance being repaid. If we are unable to re-let, the Hirer will forfeit the deposit paid (ie 1/3 in all instances) and any payments made over and above this amount will be repaid.

 

In the unlikely event of our cancellation, due to circumstances beyond out control, the Hirer will be due a full refund.

 

We regret that we are unable to acept any further financial responsibility, howsoever caused, although we will endevour to offer alternative accommodation where possible.

 

Good Housekeeping

 

We ask for a good housekeeping deposit of £500.00 for Delnabo Lodge and £150.00 for the cottages prior to the commencement of the holiday. This is returnable to the hirer less the cost of making good any damage or loss caused to the property or for excessive cleaning found necessary following the period of residence.